FAQs - Frequently asked Questions
-
We aim to dispatch order within 3 working days. However, if we are away from the Print Room it may take longer. We will give an estimated delivery time when an order is placed online, and if unsuitable we will refund any payments made.
-
An t-Eilean is Gaelic for The Island. Our gallery of this name in Portree was open from 2010 to 2023 and is now closed.
-
Yes, my work can be viewed at An t-Eilean Print Room in Portree when we are available. Please phone or email to arrange a visit and we will be delighted to show a range of my photographs.
-
I personally print all my photographs as Giclee prints using a state-of-the-art Epson SureColor printer with 12 pigment inks in Portree in An t-Eilean Print Room. I use a high quality (archival) Photo rag paper (310 gsm) as my photographic paper. Occasionally, If I am away from the print room for a spell and a customer wants an order before I return, I will send the print via Europe’s leading Photo Laboratory using the same paper and pigment ink process.
-
Yes, I am able to produce bespoke sizes of my prints as long as they are proportionate to the format of the print.
-
Yes, we ship anywhere worldwide.
Orders from EU countries attract a customs charge levied by each country, usually around 20% of the value of the item, which we will calculate and inform the customer of. This can be paid before shipping to avoid delays due to customs.
Orders from the US can occasionally take extra time due to customs checks although there is no extra duty payable.
-
We do from An t-Eilean print room in Portree, but we have stopped shipping farmed prints due to potential breakages.
-
Yes, we do print on other media such as canvas and aluminium. Please get in touch if this is not listed as an option on the web site.
-
At this time, I do not offer photographic tours or tuition.
-
Please contact us by email or phone within 7 working days of the delivery date and we will organise a refund or replacement.